OpenShift Operation: Remote. 24/7. High-Performance
Chose our comprehensive expertise as Red Hat Premier Partner. Put your trust in us and create new scope for your business.
Lighten the Load on Your Team
With Kubernetes based Red Hat OpenShift, you are choosing a cutting-edge container platform for developing and operating cloud native applications. You would like to reduce your developers’ workload and not manage everything on your own? Just rely on our OpenShift operations team of German speaking experts, available to you 24/7.
360 Degree View on Your IT
We consider your system as a whole – including infrastructure, the OpenShift platform itself as well as various applications. Our services include cluster health and container monitoring, allowing us to speed up troubleshooting dramatically and correct problems proactively.
Comprehensive Services
We plan and deploy your OpenShift minor/errata and image updates. The high degree of automation as well as so-called „self-healing processes“ reduce downtime in OpenShift to a minimum. Based on monitoring data and monthly ticket reports, we evaluate the platform’s utilization and performance. In regular service review meetings, we will discuss with you the results and the measures that could be implemented to optimize the platform.
SPoC for Our Customers
In the event of possible malfunctions, you won’t have to “ask around”. As Single Point of Contact we are your reliable partner for incident-, problem- and change management. Our customers are corporations and companies in various sectors, among them automotive, telecommunication, plant engineering and retail. They all have been trusting our competences for many years.
OpenShift Operations:
Our Services in Detail
- Red Hat Premier Partner with an outstanding OpenShift expertise
- 24/7 operations team of German speaking experts
- Many years of experience in operating heterogeneous environments
- Perfectly coordinated monitoring with an automatic alarm
- OpenShift updates & security updates
- Application operations
- Defined SLAs and calculable costs
| Standard | Premium | |
|---|---|---|
| Incident Management | 8/5 (9.00 a.m. to 5.00 p.m.)* | 24/7 |
| Monitoring Infrastructure (OCP Services, Ressources) | ||
| Container Monitoring > Prometheus | ||
| OS Update | monthly | weekly |
| Security Updates (when available) | ||
| OpenShift Errata/Image Update (Bugfixes etc. within one Release) | monthly | when available |
| Response Time | 4 h | 2 h |
| Integrating additional Nodes | T&M | T&M |
| Release Updates | T&M | T&M |
| Change of Infrastructure | T&M | T&M |
| Application Operation (Container) | optional | optional |
| Operations Workload Scheduling/Resource Management | optional | optional |
| Operations Backup/Restore | optional | optional |
| Operations CI/CD Pipeline | optional | optional |
*National holidays excluded
